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About NYC Well

NYC Well is New York City’s free, confidential support, crisis intervention, and information and referral service for anyone seeking help for mental health and/or substance misuse concerns, available 24 hours a day, 7 days a week, 365 days a year.

NYC Well is operated by Vibrant Emotional Health on behalf of the NYC Department of Health and Mental Hygiene.


On November 23, 2015, First Lady Chirlane McCray announced the launch of ThriveNYC, a decisive turning point in the way New York City approaches mental health and substance misuse. ThriveNYC is an action plan to begin changing the way people think about mental health, and the way City government and its many partners deliver services. It includes 54 initiatives that address the mental health needs of New Yorkers at every stage of their lives. The City is investing $850 million in this work in its first four years. NYC Well is one of those 54 key investments. Learn more about Thrive NYC here.


Begin a rewarding career helping New Yorkers get the support they need when they need it.  We are always looking for talented individuals interested in a career in mental health.

We are hiring for Bachelors and Masters level counselors and peer support specialists, Mandarin, Cantonese and Spanish speaking individuals are encouraged to apply. Please visit Vibrant Emotional Health Careers.

For general mental health jobs through Thrive NYC visit Thrive Careers.

Become a Peer Specialist through ThriveAtWork

Community Access has been at the forefront of peer workforce development for more than 30 years – and our Howie the Harp Advocacy Center in Harlem is recognized nationally as the gold standard in job training for people with mental health concerns.

Building on these strong foundations, and in collaboration with Services for the UnderServed (SUS), ThriveAtWork will empower hundreds of peers (individuals with a lived experience in the mental health system) to find – and keep – direct service, supervisor, and management roles within Human Services.