Text Terms of Service
The NYC Well Chat and SMS texting is a confidential service that you can use anonymously. If we are concerned about your safety or the safety of others, or otherwise as required by law, we may provide information to public safety workers, like police dispatch or an emergency medical team, so they can make sure everyone stays safe. All text and SMS Chats are recorded for quality control purposes and ordinarily destroyed after ninety days.
Free information, help, and emotional support.
Counselors who will respond without judgment.
Connection to ongoing care for you or a loved one.
A service that is free* and confidential.
*Message & data rates may apply when using the SMS service.
In danger or need immediate medical attention? Call 911 now.