Mobile Crisis Teams

Mobile crisis teams (MCTs) respond to mental health crises in the community within 48 hours of receiving a referral. Response time depends on the urgency of the call.  Any concerned person can make a referral to the mobile crisis services by calling NYC Well at 1-888-NYC-WELL (1-888-692-9355). Teams are staffed by mental health professionals who can assess the person and their situation, provide crisis counseling and make referrals to community-based mental health and substance misuse services for ongoing care, and emergency services as needed.