Trouble Coping?
We’re here to listen and help
with problems like stress, depression, anxiety, or drug and alcohol use. For you or someone you care for.
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In danger or need immediate medical attention? Call 911 Now.

About Us

Helping New Yorkers in Crisis
NYC Well is your connection to free, confidential mental health support. Speak to a counselor via phone, text, or chat and get access to mental health and substance use services, in more than 200 languages, 24/7/365.
NYC Well is confidential, Free & 24/7

Helpful Links

Find Services

No matter what you're dealing with there are people who can help. Search our database for behavioral health and substance use services that work for you.

App Library

Check them out whether you want to explore the world of mental health and wellness on your own, or if you're looking to continue to build the skills taught by NYC Well staff.

How to Call

Call NYC Well Today

1-888-NYC-WELL (1-888-692-9355)

  • For Relay Service for Deaf/Hard of Hearing: Call 711
  • Español: Press 3
  • 中文: Press 5

Interpreters are available for 200+ languages. Stay on the line, and you will be connected with a counselor who can connect you to translator services. NYC Well Counselors are trained to accept calls from deaf and hard of hearing individuals using video relay services.

What We Do

We Can Help

At any hour of any day, in almost any language, from phone, tablet or computer, NYC Well is your connection to get the help you need:

  • Suicide prevention and crisis counseling
  • Peer support and short-term counseling via telephone, text and web
  • Referrals and warm transfer to other services
  • Follow-up to check that you have connected to care and it is working for you

Testimonials

  • "You know it is easy to say the bad things and point out the bad in people. It’s harder to point out the good. I want to thank you for doing that. No one ever does that. You really listened and I got the information I needed."

    58-year-old man after speaking with a NYC Well counselor

  • “Thank you so much for being a real person and being so real. I was so afraid to call this number. I had no idea you guys would be so kind to me.”

    Young woman assisted by NYC Well

  • “I have never been able to talk about my abuse until now. You have made me feel comfortable and like I can do that here.”

    19 year old woman, abuse survivor

  • “Thank you for giving me the time.”

    15-year-old girl

  • “You are right. I am not alone.”

    Mother of a young adult

  • “May your life be as pleasant and as helpful as you have been to me.”

    71-year-old woman speaking of a NYC Well counselor