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Helping New Yorkers in Crisis
NYC Well is your connection to free, confidential mental health support. Speak to a counselor via phone, text or chat and get access to mental health and substance misuse services, in more than 200 languages, 24/7/365.
Call NYC Well Today
English: 1-888-NYC-WELL (1-888-692-9355), Press 2
Call 711 (Relay Service for Deaf/Hard of Hearing)
Español: 1-888-692-9355, Press 3
中文: 1-888-692-9355, Press 4
Interpreters are available for 200+ languages. Stay on the line, and you will be connected with a counselor who can connect you to translator services.
NYC Well Counselors are trained to accept calls from hearing impaired individuals using video relay services.
At any hour of any day, in almost any language, from phone, tablet or computer, NYC Well is your connection to get the help you need. We can provide:
- Suicide prevention and crisis counseling
- Peer support and short-term counseling via telephone, text and web
- Assistance scheduling appointments or accessing other mental health services
- Follow-up to check that you have connected to care and it is working for you
“Thank you so much for being a real person and being so real. I was so afraid to call this number. I had no idea you guys would be so kind to me.”
Assisted by NYC Well
“I have never been able to talk about my abuse until now. You have made me feel comfortable and like I can do that here.”
-19 year old woman
“Thank you for giving me the time.”
-15 year old girl
“You are right. I am not alone.”
-Mother of a young adult
“May your life be as pleasant and as helpful as you have been to me.”
-71 year old woman
Speaking of a NYC Well counselor
“You know it is easy to say the bad things and point out the bad in people. It’s harder to point out the good. I want to thank you for doing that. No one ever does that. You really listened and I got the information I needed.”
-58 year old man
After speaking with a NYC Well counselor