Trouble Coping?
We’re here to listen and help
with problems like stress, depression, anxiety, or drug and alcohol use. For you or someone you care for.
*message & data rates may apply when using the SMS service
In danger or need immediate medical attention? Call 911 Now.

About Us

Helping New Yorkers in Crisis
NYC Well is your connection to free, confidential mental health support. Speak to a counselor via phone, text, or chat and get access to mental health and substance use services, in more than 200 languages, 24/7/365.
NYC Well is confidential, Free & 24/7

How to Call

1-888-NYC-WELL (1-888-692-9355)

  • For Relay Service for Deaf/Hard of Hearing: Call 711
  • Español: Press 3
  • 中文: Press 4

Interpreters are available for 200+ languages. Stay on the line, and you will be connected with a counselor who can connect you to translator services. NYC Well Counselors are trained to accept calls from deaf and hard of hearing individuals using video relay services.

What We Do

At any hour of any day, in almost any language, from phone, tablet or computer, NYC Well is your connection to get the help you need:

  • Suicide prevention and crisis counseling
  • Peer support and short-term counseling via telephone, text and web
  • Referrals and warm transfer to other services
  • Follow-up to check that you have connected to care and it is working for you